Pre-launch support

Help and contact

PayKarata is not live yet, so there is no account support to provide. If you have a question about the programme, our products or partnerships, send us a message.

FAQs

Frequently asked questions

Send us a message

Do not include identity documents, card numbers or other sensitive information.

contact@paykarata.comPlaceholder contact address before launch
5th Floor, West Wing, Exponential Building, Plot 54351, CBD, Gaborone, Botswana
Planned channels: in-app help centre, email support and a support line. Coming soon

Ready to be notified at launch? Join the waitlist.

Frequently asked questions

Is PayKarata available now?

What will PayKarata offer at launch?

Will there be a physical card?

What do merchants need?

How will support work?

What should I do if my card is lost or stolen?

Is PayKarata licensed?

Send us a message